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Help

For help with EO Reels or Group 2 Reels, email LS Info at support@minutemark.in. Include the app name and what you were trying to do.

EO Reels help
Group 2 Reels help

EO Reels help

How do I start?

Install EO Reels from Google Play and open it. The first screens explain the app. Then tap "Start 5 minutes" or pick a chapter on Home. Four chapters are free: The Executive Officer and the Act, the Ramayana, Logical reasoning, and the Geography of Andhra Pradesh.

How should I study a reel?

Read it once, about 15 to 20 seconds. Look away and say it. Then check, and reread only what you missed. "Test me" at the top hides the answers so you can quiz yourself.

What is Due today?

The facts you are about to forget. The app brings each one back just before you would forget it, so do Due today first every day.

How does the plan work?

Under Plan → Change my plan, set your exam date, your time on weekdays and at the weekend, and your target. The app lays out every week, highest-scoring chapters first, and ticks tasks as you study.

How do I listen instead of reading?

Open any chapter or Revise and tap the headphones at the top. The app reads the reels aloud and pauses on each question so you can answer in your head. It keeps going with the screen locked; if you switch to another app, it may stop, so come back and tap play. For Telugu, your phone may ask once to download its Telugu voice.

I have only 30 minutes. Can I still take a mock?

Yes: Mock → Mini mock. It is 30 questions in 30 minutes, in the same mix as the full paper, scored on the same 150 scale. Five minis cover a whole mock.

How do I study in Telugu?

Settings → Lessons in → తెలుగు. Lessons, cards and questions switch; your progress stays the same.

I bought the pass on another phone. How do I get it here?

Use the same Google account on Google Play, open EO Reels, then tap Settings → Help → Restore my purchase. The pass belongs to your Google account, not to the phone.

Will my progress come back on a new phone?

Yes, if you sign in with Google (Settings → Your account). Your progress saves itself to your account and comes back when you sign in on the new phone.

Reminders don't come.

Allow notifications for EO Reels in your phone's settings. On Samsung, Xiaomi, Vivo, Oppo and some others, also turn off battery saving (or "sleeping apps") for EO Reels.

I found a mistake in a lesson.

Tap ⚑ on that reel. An email opens that names the chapter and the reel; add what is wrong and send it. We fix confirmed mistakes in the next update.

Can I get a refund?

Google Play lets you ask for a refund within 48 hours of buying, from your Play order history. After that, email us within 7 days of buying and tell us what went wrong; we look at every request. See Terms and refunds.

How do I delete my account?

In the app: Settings → Your account → "Delete my account and data". Or see Delete your account.

Is this app from APPSC?

No. EO Reels is an independent study app, not connected to APPSC or the government. Exam information comes from public sources at psc.ap.gov.in. Always check the official notification for dates and rules.

Still stuck?

Write to support@minutemark.in or on WhatsApp at +91 91114 32999 (wa.me/919111432999), or from the app: Settings → Help → Email us (it adds your app version and phone model) or WhatsApp us. We reply within 2 working days. The pass is sold only through Google Play: we never ask for payment on WhatsApp.

Group 2 Reels help

How do I start?

Install Group 2 Reels from Google Play and open it. A few quick taps set up your plan (you can skip them). Then pick a chapter on Home. Nine chapters, the first Prelims mock and the 2024 Prelims paper are free.

What are the Prelims and the Mains?

The Prelims (officially the Screening Test) is a qualifying test: 150 questions in 150 minutes across History, Geography, Indian Society, Current Affairs and Mental Ability, with one-third of a mark deducted for each wrong answer. The Mains decides merit: two papers, each of 150 questions in 150 minutes. The app covers both. Dates are set by APPSC, so check the official notification at psc.ap.gov.in.

How should I study a chapter?

Read the story reels first, so the facts have something to hang on. Then look away and say the key facts, and check. The Reference tab holds the wider detail; do it after the main path. The questions explain every option, so read the explanation even when you were right.

What is the Reference tab?

Each chapter has a main path with the essentials, and a Reference tab with extra detail for breadth. It is part of the pass, and it is searchable.

What is Due today?

The items scheduled for revision from your previous answers. The schedule is an estimate; start with a manageable amount and check what you can recall without help.

What is the readiness score?

An estimate built from your own answers: how much you have studied and how well you remember it, chapter by chapter, shown separately for the Prelims and the Mains, with how sure the estimate is. It is only an estimate. It does not predict your result.

How does the plan work?

Open Plan and set your time on weekdays and at the weekend. When APPSC announces dates, the app uses them; you can also set your own date. The plan recommends an order (Prelims basics first, then Mains, then Prelims again before its date), lets you choose your own, and ticks tasks as you study.

How do I listen instead of reading?

Open a chapter or Revise and tap the headphones at the top. The app reads the reels aloud and pauses on each question so you can answer in your head. It keeps going with the screen locked; if you switch to another app it may stop, so come back and tap play.

What is "Make a card"?

You can turn a wrong answer, a line from a story, or your own note into a flashcard that joins your revision. Cards you make stay on your phone, and are saved to your account if you sign in.

How do monthly current affairs work?

The installed app includes dated current-affairs material. Downloadable update packs are not available yet. Check an item's date and source when revising changing information.

I bought the pass on another phone. How do I get it here?

Use the same Google account on Google Play, open Group 2 Reels, then tap Settings → Help → Restore my purchase. The pass belongs to your Google account, not to the phone.

Will my progress come back on a new phone?

Yes, if you sign in with Google (Settings → Your account). Your progress saves itself to your account and comes back when you sign in on the new phone.

Is it connected to EO Reels?

Both apps are made by the same publisher and use the same Firebase project, but your progress in each app is kept separately. A pass for one app does not unlock the other. See the Privacy policy for details.

Reminders do not come.

Allow notifications for Group 2 Reels in your phone's settings. On Samsung, Xiaomi, Vivo, Oppo and some others, also turn off battery saving (or "sleeping apps") for the app.

I found a mistake in a lesson or a question.

Tap the flag on that reel. An email opens that names the chapter and the reel; add what is wrong and send it. We fix confirmed mistakes in the next update.

Can I get a refund?

How do I delete my account?

In the app: Settings → Your account → "Delete my account and data". Or see Delete your account.

Is this app from APPSC or the government?

No. Group 2 Reels is an independent study app. It is not run by, affiliated with, endorsed by or connected to the Andhra Pradesh Public Service Commission (APPSC) or any government body. Exam information comes from public sources: APPSC's notifications, syllabus and question papers at psc.ap.gov.in. Always check the official notification for dates, posts and rules.